Returns
Return Policy
At Label Y, we strive for complete customer satisfaction. If you are not entirely satisfied with your purchase, we are here to assist with your return.
Return Period
Items can be returned within 14 days of receipt.
Condition of the Product
Returned items must be in their original condition and packaging, including all accessories and labels.
Return Process
- Submit Return Request: Email info@label-y.nl with your order number and reason for return. We will process your request as soon as possible.
- Receive Return Instructions: You will receive detailed instructions for returning the item.
- Shipping: Send the item back according to the instructions. Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly delivered.
- Inspection and Refund: Upon receipt and inspection of the item, we will process the refund via the original payment method within 14 days.
Damage or Issues
Contact us immediately if you receive a damaged or incorrect item so we can resolve the issue.
Contact Information
For questions about our return policy, email info@label-y.nl.
Changes to the Return Policy
Label Y reserves the right to modify this return policy at any time.